30 June 2021
THE PROTECTION OF PERSONAL INFORMATION ACT
CUSTOMER PRIVACY NOTICE & POLICY
Dear client,
please read this policy carefully before browsing this website. Your continued use of this website indicates that you have both read and agree to the terms of this Privacy Policy.
Introduction
This notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
Connect 2 Africa Tours, a division of XL Oceanair Travel, is committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
The information we collect
When you visit our website, even if you do not register as such, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer’s operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us.
Cookies
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information. A cookie is a small piece of information stored on your computer or smart phone by the web browser. The two types of cookies used on the Website are described below:
“Session cookies”: These are used to maintain a so-called ‘session state’ and only lasts for the duration of your use of the Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally, but are not used in any way to identify you personally.
“Permanent cookies”: These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation.
How we use your information
We collect such Non-personal and Personal Information for the following purposes:
1. To respond to any queries or requests you may have sent through
2. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective offerings
3. For understanding general user trends and patterns so that we can develop and support existing and ongoing marketing strategies
4. To comply with any applicable laws and regulations Your personal information will be used for the specific reasons stated above only.
How we store, share and disclose our site visitor`s personal information
We store your personal information either directly or on our central database. Your information will not be stored for longer than is necessary for the purpose required and as required by applicable legislation.
We may disclose your personal information to our suppliers who are directly involved in the delivery of the product or service to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information act.
Your personal information shall only be accessed by Connect 2 Africa Tours employees or related XL Oceanair employees / consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
Communication with our site visitors
We may contact you via email, in responds to any queries or requests you may have sent through via our website or to advise you of any necessary User Agreement Updates or changes in privacy laws, as applicable by law.
Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
In agreement
Your continued use of our website indicates that you have both read and agreed to the terms of the Privacy Policy. If you do not accept this policy, then you cannot use this website.
How to contact us
If you have any queries about this notice or require further information about our privacy policy or wish to withdraw consent, then please do not hesitate to contacts us on info@c2atours.co.za.
Connect 2 Africa Toursonnect 2 Africa Tours, , a division oa division of XL Oceanair f XL Oceanair TravelTravel
Tel: +27 83 305 6111 | 2 Rhodes Street, Kensington B, Randburg2 Rhodes Street, Kensington B, Randburg 21942194 ||info@c2atours.co.zainfo@c2atours.co.za